3-Day Training Schedule


Tue, Oct 05

  • 8:00 AM - 4:30 PM

    8 hours 30 minutes

    Training Day 1 Schedule

    Cypress Creek Fire Department

  • 8:00 a.m.

    Course overview, instructor and student introductions

  • 8:30 a.m.

    Course #1 Potential Confidential Informants (PCI): Locating and Selecting begins​​​

  • 8:30 a.m. - 10:30 a.m.

-Identifying the seven characteristics of a quality Confidential Informant (CI)​

-Producing the Specific Informant Blueprint (SIB)

-Conducting background investigations on Potential Confidential Informants (PCI)

-Creating the PCI Profile Report on each candidate

-Screening and rating PCI’s on a scale of 1 to 7

-Utilizing the Recruitment Proposition Diagram (RPD)

Quality CI characteristics: Access, Able, Willing, Discrete, 360 Awareness, Available and Suitable Match to the SIB.

SIB: A detailed personality profile including, but not limited to preferred skills, traits, abilities, educational degrees,

licenses, age, and organizational memberships.

Limited background investigation: Accessing NCIC, TCIC (or other state equivalent), department Incident Reports

Tip-line reports and any other government or commercial database resources available and allowed by the


PCI Profile Report: Criminal history, employment (present and historical, if available), residential address, age,

educational degrees, certificates, licenses, or specialized training, Texas Workforce Commission salary/wages,

significant social media data adding to the PCI’s character assessment and any other data addressing the ideal

categories of the SIB.

Screening and Rating sheet: Grading PCI’s on a scale of 1 to 7 in the seven characteristics of a quality CI.

RPD: Collecting assessment data to identify gains, losses, motivations, reluctance, and rebuttals toward developing a

successful recruitment strategy.

  • 10:45 a.m.

    Course #2 Potential Confidential Informants (PCI) Assessment and Recruitment begins.

  • 10:45 a.m - 11:30

    -Classroom rapport building exercise

    -Identifying CI motivations

    -Analyzing defendants as CI’s

    CI motivations: Identifying the CI’s primary motivation is necessary to understand what will drive the CI to do what you need to them to do to support your investigation.

    Defendant CI’s: Is the defendant CI’s motivation to work with you--reduced charges, deferred adjudication, dismissal of the complaint or indictment, a lighter sentence under a plea agreement? Or possibly revenge?  Your CI’s motivation may have nothing to do with you or your investigation—their primary motivation will always be all about them, and you need to fully understand it so you can exploit it to the advantage of your investigation and the department.

  • 11:30 a.m. - 12:30 p.m.


  • 12:30 p.m. - 2:00 p.m.

    -Conducting 2 of 4 role-play interviews of PCI’s Rob Wilson and Billy Thibodeaux

    -Reviewing RPD data in 2 of 4 break-out sessions from information collected in the  limited background, PCI Profile Report and assessment interviews conducted on PCI’s.

    Conducting surveillance: For initial approach to make contact for first interview—not revealing the source of why you want to talk to the PCI. You must be prepared to conduct your first interview during your initial approach, if necessary.

    Protocols for first and subsequent interviews: The PCI may be apprehensive about meeting with you. Establish immediate rapport and alleviate any concerns by suggesting a face-to-face meeting in public away from the PCI’s residence and your department.

    Role-play interviews (2 for each PCI): Interview with the goal of collecting as much assessment data as possible for your Recruitment Proposition Diagram. You are several meetings away from recruitment, provided your PCI has access to what you need and is able and willing to be a CI--so just have a conversation, build rapport, find common interests between the two of you and do your best to find out what drives them to get out of bed every day. These initial interviews are a fine line to walk with a potential CI—you must give information to get information, but you want to be as careful as possible about revealing specific details of your investigation. You need to have a strategy to acquire additional intelligence on your investigation, while simultaneously collecting new assessment data on your PCI toward a successful recruitment proposition.

    RPD (2 break-out sessions for each PCI): Do we have any new motivations not previously identified? If there are more than one, do we know the PCI’s primary motivation? Have we come up with at least a few reluctance responses we need to be prepared to address with good rebuttals, if and only if, they are presented by the PCI? It is VERY IMPORTANT you produce at least a few good reluctance responses anticipated by a potential CI--you will be in a much better position if you have already thought of any possible reluctance presented by a PCI during an interview.

    Recruitment proposition: You must explicitly and undeniably communicate to your PCI confirming they understand you need them to work with you as a Confidential Informant. There are several techniques to get through the recruitment door; however, when you are standing in the threshold—no matter whether you are 100% confident or 50% confident your potential CI is going to agree to work with you—Simply tell them (not ask) what you need them to do for you and stop talking!

  • 2:15 p.m. - 3:00 p.m.

    -Off-site elicitation exercise.

  • 3:15 p.m. - 4:00 p.m.

    -Off-site area familiarization route for day #2 surveillance detection exercise.

  • 4:15 p.m - 4:30 p.m.

    Review, and any questions about material covered on day 1 or pending training on days 2 and 3.

  • 4:30 p.m.

    Course session ends for the day. Please be back by 8:00 a.m. the following morning.



Wed, Oct 06

  • 8:00 AM - 4:30 PM

    8 hours 30 minutes

    Training Day 2 Schedule

    Cypress Creek Fire Department


  • 8:00 a.m. - 9:30 a.m.

    Resume with 2 role-play interviews and break-out sessions of PCI Billy Thibodeaux.

  • 9:45 a.m.

    Course #3 Confidential Informants (CI): Handling and Development begins.

  • 9:45 a.m. - 11:30 a.m.

    -Preparing contact/meeting plans

    -Implementing contingencies and cover stories

    -Managing communication devices

    -Utilizing surveillance detection methods

    Contact/meeting plans: Utilize pre-determined primary and secondary locations to contact your CI. Plot 10 contact locations on a map. Label the contact locations 1 to 10. Plot 2 meeting locations at each of your 10 contact locations on the same map. Label the meeting locations A and B.

    Contingencies: 10-minute window (5 minutes before and 5 minutes after planned Contact time). If both you and your CI are not at the primary contact location inside the established window, the contact is automatically reset for an hour later from the original scheduled time at the secondary contact location with the same 10-minute window parameter.

    Cover stories: Develop a cover story which both you and your CI are aware of explaining why the two of you are together. What are the pillars of a good Cover story?

    Communication devices: Limiting the use of electronic devices and minimizing issues. Do not use your desk phone or department issued mobile device to communicate with your CI. Purchase a burner phone. When connecting to the Internet with your burner phone—do not connect to any department network or your residence network. Keep it simple and connect your burner phone to Starbuck’s, Taco Cabana, McDonalds, etc., all these vendors have open networks or require a basic registration to use their IP address. The same rules apply for desktop, email use and the 100 other communication applications available. Do not use official email addresses to communicate with CI’s. Create alias accounts and monikers with bogus profiles for whatever communication methods you utilize. If available, use stand-alone terminals or networks not connected to the department or your residence.

    Surveillance detection: More than one sighting of a vehicle or person over a significant distance and time with directional change. What are you looking for to determine if you are being followed? What subtle actions should you take if you detect surveillance driving to meet your CI? What are some less subtle actions you can take if you detect surveillance and just want to be sure and lose your tail? Except for the media and curious citizens, unless you have previously been observed with your CI, surveillance will rarely start with you on the way to meet your CI. What do you do if you detect surveillance on your CI arriving at the Primary or Secondary Contact location? Students will conduct a surveillance detection exercise--break into two 2-officer teams (4 officers) and drive a  4- mile route from the Cypress Creek Fire Department and back, making two Rational Stops (one at a gas station and one in a parking lot) and a severe Deviation attempting to spot surveillance.

  • 11:30 a.m. - 12:30 p.m.


  • 12:30 p.m. - 2:00 p.m.

    -Off-site surveillance detection exercise.

  • 2:15 p.m. - 3:30 p.m.

    -Directing CI evidence and intelligence collection

    -Employing electronic surveillance devices

    CI evidence and intelligence collection: You should have an investigative plan guiding you through the logical steps to prove or disprove your case. A segment of that investigative plan should list the intelligence and evidence you need to obtain complaints and indictments on your case subject(s). Any gaps you have in your case are prime targets for Specific CI Collection. The major difference between a witness interview and a CI interview: historical data vs. pro-active collection of data. No matter whether you are conducting your first debriefing/interview with your CI or your fiftieth debriefing/interview—you will always need to take time to CONTINUE BUILDING RAPPORT!!! What exactly is Specific CI Collection? Students will watch a video of a CI meeting with an officer who has been operating the CI for one year and has met with the CI at least once a month regularly. Observe whether the officer successfully conducted the meeting with the CI, addressing the five pillars of a successful CI debriefing/interview.

    Electronic surveillance devices (video and audio): Why do we want our CI’s to record their interactions with our case subjects? What are some of the types of devices we would utilize with a CI? What if our CI accidentally records activity when they are not present—oops! Do we just act like it never happened and hope no one ever notices? Should you be present, or in the area every time your CI records an event? Can we give our CI a recording device and just let them decide what does and does not get recorded—what are some of the issues we may encounter if we don’t effectively manage our CI’s collection activity? Do we ever allow our CI to start and stop recording on their own without our assistance? Why do we want to record all meetings between our CI and case subjects? When practical to do so, the officer or CI should try to record a preamble at the beginning of every recording. Issuing your CI a recording device—what are some factors you want to consider? If the recording device is lost, stolen, or compromised, what do we do? When using a recording device, you want to collect the best possible evidence--train your CI how to use the recording device. Transmitters are an antiquated method to verify CI safety during a meeting with your case subject; however, besides being in the meeting with your CI and case subject—it is the next best method to determine CI safety, if necessary! Most transmitters will not pick up the hertz (audible sound) of a gunshot at close range.

  • 3:45 p.m. - 4:30 p.m.

    -Review, and any questions about material covered on days 1 and 2 or pending training on day 3.

    -Go over details pertaining to the open book 45-question multiple-choice/true-false examination--60 minutes to complete exam.

  • 4:30 p.m.

    Course session ends for the day. Please be back by 8:00 a.m. the following morning. Give students the location of the after class net-working event.



Thu, Oct 07

  • 8:00 AM - 3:00 PM

    7 hours

    Training Day 3 Schedule

    Cypress Creek Fire Department


  • 8:00 a.m.

    45-question multiple-choice/true-false examination.

  • 9:00 a.m. - 9:30 a.m.

    Go over examination, scores and any ambiguous questions/answers.

  • 9:45 a.m.

    Course #4 Confidential Informant (CI) Report Writing and Evaluation begins.

  • 9:45 a.m. - 11:30 a.m.

    -Writing the best CI debriefing report possible

    Final written reports submitted to the investigative file: Include all pertinent information pertaining to your investigation, limiting information potentially revealing the identity of your CI, cataloguing additional assessment data relevant to your CI. Reports should only include information collected by your CI through conversation with subjects and associates, witnessed directly or indirectly (observed or heard/overheard) by your CI. The information in the report should be presented in an explicit and detailed recitation of the CI’s articulation of events.  Your report should tell a story, but it does not need to be a Cecil B. DeMille production.

  • 11:30 a.m. - 12:30 p.m.


  • 12:30 p.m. - 2:00 p.m.

    -Evaluating CI performance for continued operation or potential closure

    Evaluating a CI’s truthfulness, reliability, discretion and 360 awareness: Officers will collaborate in group discussion and develop three methods or scenarios formulated from officer experiences encountered handling CI’s. Potential results will be reviewed toward continued operation or potential closure. The results of a CI evaluation in your confidential informant file could assist you with future handling issues, or more importantly, protect you or your CI during unforeseen operational obstacles.

  • 2:15 p.m.

    Fill out course/instructor evaluations.

  • 2:30 p.m.

    Handout class roster/contact information and answer any questions. Put up on the board to let students know there will be a 1-day Investigative Case Management: Investigative Planning, Report Writing, Evidence Collection, Indictments and Complaints, Trial Preparation and Testimony Course on the website in mid-spring of 2022.

  • 2:45 p.m.

    Handout Certificates of Completion.

  • 3:00 p.m.

    Course ends!